Frequently Asked Questions

Where can I find my API keys?

Bittrex: All your orders will be executed as limit orders.
Binance: You can choose between limit or market orders.

How am I supposed to trust you?

Unless "Withdrawal" is allowed in API settings, this app cannot withdraw funds from your account. DO NOT ALLOW WITHDRAWALS when creating API keys to make sure.

Do I need to keep the app open?

You don't. This is a cloud based service.

How can I use both exchanges?

You can switch the exchange in app settings. You don't need to pay anything extra for the second account.

Does the pending order become a market order when placed on the exchange?

Bittrex: All your orders will be executed as limit orders.
Binance: You can choose between limit or market orders.

How can my order fail?

If you don't have enough balance to execute the order at the time of execution, your order will fail to be placed.

How to to place stop-loss and take-profit orders simultaneously?

You can just place orders in the trade tab at the BUY and SELL panels, and these orders will be pending buy/sell orders, so you will be able place multiple orders on a certain holding without blocking your balance. You can also use stop-loss and take-profit in “Additional Options” and “Speed Trade”. When you use these options, stop-loss and take-profit will only be pending if the buy order is executed. That means that if the pending buy order doesn’t execute, stop-loss and take-profit orders will never become pending orders.

What’s the difference between limit and market orders?

When you use a limit order, it will fill only when there is a buyer/seller for your specified price. When you use a market order, it will immediately to fill all of your quantity at the best available prices. Learn more